CLIENT CONNECT – CALL CENTER SERVICES
USA, UK, Australia and Latin America
WHO WE ARE
Client Connect, Inc. is a boutique call center services organization founded in 2006. Regardless of the industry, our centers can provide you with customized campaigns to increase your leads and sales. Our call centers will promote your products and services to new markets. If you need support for your existing customers or assistance with any other call center services, we have the experience. We employ strategies and outsourcing resources to satisfy your business objectives and contribute to your success. We are one of the only call centers empowering our clients with new A.I. agent technology. Contact us today to see how an A.I. agent can improve productivity, streamline your business operations and increase efficiencies with cost effectiveness as a priority.
SAVE TIME AND MONEY
Direct marketing is a challenging endeavor for most organizations. Surprisingly, this crucial business function is often outside the scope of core competencies of company management. However, hiring an outside call center can provide the needed expertise and may free up company management to focus on other business processes for a fraction of the cost. Organizations are able to add experienced workers in short order while taking advantage of the scalability of an instant work force.
CHOOSE CLIENT CONNECT
Client Connect bridges the gap between you and your campaign. Our Client-Centric approach not only provides the call center services and tools you need but we also walk you through the entire process. Combining over 30 years of experience in offline marketing, sales, and back-office operations, we know what it takes to achieve successful, long-term services and custom campaigns. Services include sales, lead generation, surveys, appointment setting and telemarketing. Let’s customize a campaign together!
WITH CLIENT CONNECT YOU GET:
Great, low rates || Customized posting via API || Data analysis and reports || A Dedicated Account Representative
Exclusive campaigns || No Long Term Contracts || Turnkey Solutions
The Client Connect Mission
To make call center services accessible, affordable and simple for businesses of all sizes, both domestically and abroad.
No business should be excluded from the global marketplace because of the cost or complicated technology. It is our purpose to deliver our services with integrity, transparency and honesty so that our clients achieve their desired success.
U.S. Based and International Call Centers
All of our U.S. based, and international call centers provide the people and technology necessary for first class inbound and outbound services and back-office support. Our agents are multilingual and experienced in a broad range of business functions. Areas served include USA, UK, Europe, Australia and Latin America. Clients include multi-national organizations, Fortune 500 companies, midsized and small businesses.
Voice services can be tailored to provide superior customer interaction for your particular product or service. Our services include:
| OUTBOUND | INBOUND |
|
• Lead Generation |
• Direct Response |
If you have a need, chances are that we can create a cost-effective campaign to properly service it. So, give us a call or fill out our contact form.
U.S. Based and International Call Centers
Client Connect, Inc. is a U.S. based call center management company with offices in Florida. Call us toll free today for a free consultation! 1-866-599-3366.
AI Agents handle your repetitive tasks
AI agents empower small businesses by automating tasks, improving decision-making, enhancing customer service, and increasing overall efficiency. They enable small enterprises to compete effectively in today’s digital business landscape, providing tools that were once reserved for larger organizations. Right now, AI agents capabilities include:
The evolution of AI agent technology is being measured in terms of weeks, not months or years. Today, it takes a highly trained ear to detect the difference between a human voice and an AI generated voice. AI agents leverage machine learning algorithms, data analysis, and pattern recognition to accomplish a wide range of functions. In essence, AI agents leverage their ability to process data, make decisions, and interact with the world to perform a wide array of tasks across industries, revolutionizing the way businesses and individuals operate and offering solutions to complex problems.
Our conversational A.I. phone agents are superior because they are built on a well-established dialer platform allowing for stability, spam mitigation, local presence dialing and up to 35% contact rates. Additionally, our service is unparalleled, adjusting campaigns, testing and retesting, changing scripts, cadences, and voices; all on demand. We can also clone your voice if desired. When you finally decide to try an A.I. agent, give us a call and speak with Gary.
Call us toll free at 1-866-599-3366
Check out just a few of our A.I. phone voices.
Ensuring success in your outsourced campaign
Small business owners are able to reduce costs and increase efficiency when they outsource call center operations to Client Connect. However, to ensure an effective and successful call center campaign, there are several steps to consider. We highly recommend the following:
|
Technology
SOFTWAREClient Connect provides offshore software development, custom software design and application development, as well as software solution customization and support. In many cases, pre-developed platforms are enough for a solution. However, there are often situations when a custom designed application is required. Our call centers deliver cost-effective and reliable custom software solutions that match your unique goals, requirements and processes. Our clients may have different processes and may require different reports. We strive to be as flexible as possible during all phases of your campaign. DATA ANALYTICS AND REPORTINGReporting provides information that allows your company to measure the success of programs you outsource to Client Connect. We use data analytics to quickly identify performance issues and take corrective actions. One of the primary goals of data analytics is to improve operational efficiency. By identifying bottlenecks and inefficiencies, we can take steps to optimize workflows, reduce wait times, and improve call handling times, all of which can lead to better customer experiences and higher satisfaction scores. We can also help you identify patterns in customer behavior to develop predictive models that can help anticipate customer needs. Our reports, delivered with the right data, at the right frequency, in the right format, via the right channel, will help your company understand and optimize your call center outsourcing services to achieve your business goals. CLOUD OR PC BASEDWe offer software solutions that are cloud or PC based. Depending on your objectives, a sensible approach is taken where solutions are developed to fit the needs of your organization. – Cloud applications offer the critical advantage of being accessible from any internet connected source including both MAC and PC platform computers, smartphones, etc. – Software desktop applications can run on different system and operating system platforms. Generally speaking, software applications are better able to take advantage of localized system resources.
|
Call Center Services Campaigns and Pricing
Changes in the direct marketing industry are frequent. There are various factors affecting call centers such as technology updates, rules and legislation, economic trends, labor constraints, and customer needs. We believe that maintaining price consistency in an ever-changing call center industry is critical to our client’s success.
PRICING
Hourly rates range between $8.00US and $12.00US depending on the scope of services requested, training time, and the skill level required of the call center. Generally, we collect a $1,000 deposit which is fully refundable at campaign termination. Invoicing and payment terms are negotiable. No credit check is required.
CAMPAIGNS
The Call Centers in our network have experience conducting call center services and custom campaigns across multiple industries. We manage your campaign from beginning to end, assigning an expert Account Manager who will answer your questions and ensure that your project runs smoothly. The following represent just a few of the verticals we serve:
| Business to Consumer: | Business to Business: |
|
• Day Drives |
• Accounting Software |
Contact Us
Thank you for your interest. We are happy to provide you a no risk, no obligation quote. We can respond within one business day subject to the level of information provided. Please complete our no obligation contact form for a free consultation. A dedicated account manager will contact you.